As a patient at the University of Toledo Medical Center, you receive the benefits of a teaching hospital that draws upon the expertise of more than 200 physicians who also serve as faculty members for the University.

These physicians are instructing the next generation of physicians, nurses and other health care professionals. As teachers, they are aware of the newest procedures and medications as well as advances occurring in medical research. This commitment to health care, education and medical research contributes to exceptional care. Many of our physicians are nationally noted for their professional accomplishments.

Our staff is sensitive to the fact that a hospital stay can be stressful. We want your stay to be as pleasant and comfortable as possible. Consequently, we strive to keep you and members of your family fully informed and involved in medical decisions affecting your care.

During your stay, you may have questions or concerns about some aspect of your hospitalization. In addition to our physicians and nurses, we offer patient services through our Customer Care Center. The customer care representatives draw upon multiple resources to assist you and your family.  To access these services and other important information, please dial x3606.

After you’ve returned home, you may receive a patient experience survey in the mail.  We are committed to providing excellent care and service.   If there is any reason you may not rate the Overall Care you received as Excellent or if there is any reason you would not Definitely Recommend our hospital and services, please tell your physician, nurse or care provider before you go home.  We are committed to resolving any issues of dissatisfaction before you leave.  Please click here to fill out a patient survey regarding your stay.

We welcome you to our hospital and hope your stay with us will be pleasant. We look forward to helping you return to good health.

Sincerely,

___________________________		___________________________
Ronald McGinnis, MD Associate Dean for Clinical Affairs    Medical Director		Mark Chastang, MBA Vice President Executive Director

Click here to see our mission statement and vision for our future.