University of Toledo Medical Center




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Visitor Information

Visitor Restrictions Effective March 15, 2020

To minimize the number of people in the hospital and help prevent the spread of disease, visitors will be prohibited throughout the hospital effective March 15, 2020. The only exception is for immediate family of patients who are receiving end-of-life care. Visitors will be screened for fever and respiratory symptoms upon entering the hospital. Visitors are encouraged to connect with their loved ones using electronic communications, such as phone calls, email, texting and video chat.

Directions and Maps Directions, maps, and hospital floor maps are available.

Visiting Hours Visitors are welcome from 11 a.m. to 8:30 p.m. with exceptions noted below. We encourage you to limit visitors to two per patient at one time.

Children ages 1-12 may visit parents or grandparents for 30 minutes, except in Psychiatric and Intensive Care Units. Children under one year may visit only with special permission from a nursing director or attending physician.

All children should be free of signs and symptoms of contagious disease and must be under the supervision of an adult at all times when visiting all hospital areas, including clinics and surgery waiting rooms.

All Intensive Care Unit: Immediate family only, 24 hours a day – check with ICU desk for admittance

Child Psychiatric Units – Kobacker Center: Limited hours with advance permission of the attending physician.

Visiting After Hours Family members may wish to stay near loved ones when they are seriously ill. Visitors are asked to avoid talking loudly or creating noise which might disturb other patients, and are prohibited from ordering food in after 8:00pm.

Overnight visitors in semi-private rooms are generally not permitted. Sleeping facilities for visitors are not available within the hospital.

One family member of Intensive Care Unit (ICU) patients may spend the night at the bedside.

Smoking Smoking and use of any tobacco product is prohibited on the UTMC grounds. We are a tobacco-free campus.

Gift Shop The gift shop is located on the first floor of the hospital near the Four Seasons Bistro. Fresh flowers are not permitted in the Intensive Care areas.

Dining The Four Seasons Bistro is located on the first floor of the hospital. Hours for the Bistro are: Monday - Sunday 7 a.m. - 7 p.m.

Valet Parking Services Valet parking is available for $3 and free for patrons with handicap permits. Valet services are available at the hospital main entrance and the Orthopaedic Center entrance from 7 a.m. to 5 p.m. The Dana Cancer Center has valet services from 7 a.m. to 4 p.m. Monday to Thursday and 7 a.m. to 2 p.m. on Fridays.

Self Parking There is guest parking in Lot #40, located in front of the Mulford Library Building. Patient parking is available in Lot #41 located near the Heart and Vascular and Emergency entrance at the hospital. Special areas are marked for employees, visitors, handicapped vehicles or for emergency use. These restrictions have been made for the safety of all. Parking in restricted areas may result in a ticket and fine.

The Radisson at The University of Toledo  419.381.6800, EXT. 722

The Radisson Hotel is adjacent to The University of Toledo Medical Center making it easy for your family and friends to be near you while at The University of Toledo Medical Center. The Radisson is available for use by the public as well as patients, families and visitors. Families of patients receive discounted room rates. Dial 419.381.6800, ext. 722, for more information and to obtain special rates for The University of Toledo Medical Center visitors. 

The Radisson Hotel at The University of Toledo offers a variety of amenities including the 31Hundred Restaurant and Bar where guests can experience signature cocktails and the best dining in town utilizing fresh regional ingredients. Relax in our restaurant and lounge, schedule a dinner meeting in our private dining room or feel free to enjoy our cuisine from the comforts of your own room.   Additional amenities include an upgraded on-site fitness center, direct access to The University of Toledo’s Morse Wellness Center, heated indoor pool and hot tub to keep you active and warm in the winter months. For guests who wish to venture out and explore, there are various options surrounding the hotel such as Toledo’s stunning botanical garden or renowned Toledo Zoo.

Pharmacy Services The UTMC Outpatient Pharmacy is available for your prescription needs. They are located in the Medical Pavilion. The Outpatient Pharmacy is available to fill your prescription needs Monday- Friday: 7:00 am to 7:00 pm and Saturday: 9:00 am to 5:00 pm and can be reached at 419.383.3750.

Interpreter Services - UTMC has a video remote interpreter service for our deaf, hard of hearing, and/or Limited English Proficiency patients and companions called STRATUS.

Pastoral Care Our trained hospital chaplains are here to assist those in need of spiritual and emotional support. Pastoral care chaplains are available in house Monday-Friday, and are on call on the weekends. We are available 24/7, and will respond to your needs.

Last Updated: 3/15/20