Volunteer Services
Dowling Hall 0075 • Phone: 419.383.3835 • utmc.webmaster@utoledo.edu
Community Service Volunteers
There are many reasons why an individual may want to volunteer; we have a diverse group of volunteers, from college students with career goals in the health care industry looking to gain patient contact experience to retirees looking to give back to their community in their new stage of life. With a positive intent, volunteering at UTMC can make an impact both the institution and the individual can appreciate.
Volunteer assignments we are currently seeking volunteers for:
Gift Shop Volunteers
This volunteer will provide support to our hospital gift shop located in the main lobby of the hospital building. Volunteers will perform duties such as: assisting customers, money and register handling, taking phone calls, making deliveries, suggestive selling, and maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information.
Surgery Waiting Room Volunteer
This volunteer role will provide support to our surgery staff by: attending to patient and visitors from check in, maintaining a peaceful environment in the waiting area, answering phone calls, escorting patients to their surgery location, maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information.
Patient Information Desk Volunteer
This volunteer will provide support to our registration staff by: Assisting customers with questions about the hospital, coordinating registration line, escorting patients to their destination, making deliveries, maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information, and maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information.
Clerical Office Volunteer
This volunteer will support clerical and clinical staff through various office tasks including; answering phones, labeling charts, filing, faxing, preparing documents and mailers, making deliveries, maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information, etc.
Linen Services Volunteer
This volunteer will support linen services by delivering lab coats to doctors throughout the hospital, and maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information.
Surgery Assistant Volunteer
This volunteer will help surgery nursing staff with preparing and cleaning patient rooms, moving heavy items, work quickly in a fast paced environment, and maintain a high level of confidentiality and abiding by HIPPA regulations to protect patient health information.
Pastoral Care Volunteer
This volunteer will assist the Hospital Chaplains in the Patient Support Services and Pastoral Care Department in meeting the spiritual and religious needs of our patients, families, and staff while maintaining a high-level of confidentiality and abiding by HIPAA regulations to protect patient health information. There are a variety of ways to serve in the Pastoral Care Department.
- Admissions Volunteers: Visit all new admissions and offer pastoral care services and distribute devotional books
- Eucharistic Ministers: Serve Holy Communion to our Catholic patients. Must be trained Eucharistic Ministers or be willing to obtain the training from the Catholic church.
- Volunteer Chaplains: Clergy or trained lay-leaders who visit sick and elderly patients.
- Office Support Volunteers: Assist with the various clerical duties in the office.
Community Service Volunteer Benefits:
- Opportunity to meet new friends
- Enjoy a sense of personal satisfaction
- Interact with patients and health-care professionals
- Guidance in selecting the position that best matches your interest
- Chance to learn skills
- Special events for those who accumulate 150 hours
- Use of the Morse Physical Fitness Center at preferred rates
- Prescriptions available at cost
- Select Continuing Education and training programs
- Free influenza vaccine in the Fall
- Free meals and parking while volunteering
Follow these steps to start the community service volunteer process:
- Call our office to schedule a 2-hour volunteer orientation session. Sessions are typically held the first Wednesday of every month from 10am-12pm or 2pm-4pm. The location of the session will be given at that time of scheduling.
- Complete the Volunteer Enrollment Form and bring it with you to the orientation session. If you are under 18, please have your parent signature completed before the session. If you have completed a 2-step PPD test with the past 12 months, you may bring a copy of that as well.
- During volunteer orientation, the Supervisor or Volunteer & Customer Service will issue passes to obtain a free 2-step PPD test from our University Health Services in Dowling Hall 2424.
- After orientation, volunteer services will begin to process enrollment forms and submitting requests for background checks for prospects age 18 and over. Meanwhile, the volunteer is responsible for completing a 2-step PPD test.
- Once all requirements have been met (completed volunteer orientation, cleared 2-step PPD test, and cleared background check) volunteer services will contact prospects to schedule a placement interview with the supervisor.