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Community Service Volunteers

There are many reasons why an individual may want to volunteer; we have a diverse group of volunteers, from college students with career goals in the health care industry looking to gain patient contact experience to retirees looking to give back to their community in their new stage of life. With a positive intent, volunteering at UTMC can make an impact both the institution and the individual can appreciate.

Assignments we are currently seeking service volunteers for:

International Welcome Center Ambassador, ED Ambassador, Ruppert Center Ambassador  This volunteer will provide support and communication for patients, families, guests, and staff that will enhance the patient and family experience at UTMC as they greet each guest upon arrival, assist with questions about the hospital, assist with the registration line, escorting guests to their destination, deliver flowers and cards, maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Volunteer Transportation Assistant This volunteer will assist with the transport of patients within the hospital by wheelchair/stretcher and provide support and communication for patients.  Volunteer will maintain a high level of confidentiality and abide HIPAA regulations to protect patient health information. All necessary training will be provided.

Gift Shop Volunteers This volunteer will provide support to our hospital gift shop located in the main lobby of the hospital building. Volunteers will perform duties such as: assisting customers, money and register handling, taking phone calls, making deliveries, suggestive selling, and maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Surgery Waiting Room Volunteer This volunteer role will provide support to our surgery staff by: attending to patient and visitors from check in, maintaining a peaceful environment in the waiting area, answering phone calls, escorting patients to their surgery location, maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Clerical Office Volunteer This volunteer will support clerical and clinical staff through various office tasks including; answering phones, labeling charts, filing, faxing, preparing documents and mailers, making deliveries, maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information, etc.

Linen Services Volunteer This volunteer will support linen services by delivering lab coats to doctors throughout the hospital, and maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Pastoral Care Volunteer This volunteer will assist the Hospital Chaplains in the Patient Support Services and Pastoral Care Department in meeting the spiritual and religious needs of our patients, families, and staff while maintaining a high-level of confidentiality and abiding by HIPAA regulations to protect patient health information. There are a variety of ways to serve in the Pastoral Care Department.

  • Admissions Volunteers: Visit all new admissions and offer pastoral care services and distribute devotional books
  • Eucharistic Ministers: Serve Holy Communion to our Catholic patients. Must be trained Eucharistic Ministers or be willing to obtain the training from the Catholic church.
  • Volunteer Chaplains: Clergy or trained lay-leaders who visit sick and elderly patients.
  • Office Support Volunteers: Assist with the various clerical duties in the office.

 Service Volunteer Benefits:

  • Opportunity to meet new friends 
  • Enjoy a sense of personal satisfaction
  • Interact with patients and health-care professionals
  • Guidance in selecting the position that best matches your interest
  • Chance to learn skills
  • Special events for those who accumulate 150 hours
  • Use of the Morse Physical Fitness Center at preferred rates
  • Prescriptions available at cost
  • Select training programs
  • Free influenza vaccine in the Fall
  • Free meals and parking while volunteering

Follow these steps to start the community service volunteer process:

  • Call our office to schedule a 2-hour volunteer orientation session. Sessions are typically held twice monthly.  The location and time of the session will be given at the  time of scheduling. You may call 419-383-3835 or 419-383-6336 to register for an upcoming class.
  • Complete the Volunteer Enrollment Form and bring it with you to the orientation session. If you are under 18, please have your parent signature completed before the session. During volunteer orientation you will be issued a pass to complete the 2-step PPD/Immunizations at our Family Medicine Clinic located in the Ruppert Center on Health Science Campus. An appointment is required with Family Medicine for this service. Medical clearance will be clearly explained in the orientation class.
  • After orientation, volunteer services will begin to process enrollment forms and background checks for prospects age 18 and over. Meanwhile, the volunteer is responsible for completing the 2-step PPD/Immunizations for clearance. Once all requirements have been met (completed volunteer orientation, cleared 2-step PPD test/Immunizations  and cleared background check) please contact the Volunteer Service office to schedule a placement interview.
Last Updated: 9/19/14