Volunteer Services

Volunteer Services

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Community Service Volunteers

There are many reasons why an individual may want to volunteer; we have a diverse group of volunteers, from college students with career goals in the health care industry looking to gain patient contact experience to retirees looking to give back to their community in their new stage of life. Volunteering at UTMC can make an impact both the institution and the individual can appreciate.

Some examples of volunteer placements:

Welcome Center Ambassador, ED Ambassador, Ruppert Center Ambassador  This volunteer will provide support and communication for patients, families, guests, and staff that will enhance the patient and family experience at UTMC as they greet each guest upon arrival, assist with questions about the hospital, assist with the registration line, escorting guests to their destination, deliver flowers and cards, maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Volunteer Transportation Assistant This volunteer will assist with the transport of patients within the hospital by wheelchair/stretcher and provide support and communication for patients.  Volunteer will maintain a high level of confidentiality and abide HIPAA regulations to protect patient health information. All necessary training will be provided.

Gift Shop Volunteers This volunteer will provide support to our hospital gift shop located in the main lobby of the hospital building. Volunteers will perform duties such as: assisting customers, money and register handling, taking phone calls, making deliveries, suggestive selling, and maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Surgery Waiting Room Volunteer This volunteer role will provide support to our surgery staff by: attending to patient and visitors from check in, maintaining a peaceful environment in the waiting area, answering phone calls, escorting patients to their surgery location, maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Clerical Office Volunteer This volunteer will support clerical and clinical staff through various office tasks including; answering phones, labeling charts, filing, faxing, preparing documents and mailers, making deliveries, maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information, etc.

Linen Services Volunteer This volunteer will support linen services by delivering lab coats to doctors throughout the hospital, and maintain a high level of confidentiality and abiding by HIPAA regulations to protect patient health information.

Pastoral Care Volunteer This volunteer will assist the Hospital Chaplains in the Patient Support Services and Pastoral Care Department in meeting the spiritual and religious needs of our patients, families, and staff while maintaining a high-level of confidentiality and abiding by HIPAA regulations to protect patient health information. There are a variety of ways to serve in the Pastoral Care Department.

  • Admissions Volunteers: Visit all new admissions and offer pastoral care services and distribute devotional books
  • Eucharistic Ministers: Serve Holy Communion to our Catholic patients. Must be trained Eucharistic Ministers or be willing to obtain the training from the Catholic church.
  • Volunteer Chaplains: Clergy or trained lay-leaders who visit sick and elderly patients.
  • Office Support Volunteers: Assist with the various clerical duties in the office.

Volunteer Benefits:

  • Opportunity to meet new friends 
  • Enjoy a sense of personal satisfaction
  • Interact with patients and health-care professionals
  • Guidance in selecting the position that best matches your interest
  • Opportunity to learn new skills
  • Use of the Morse Physical Fitness Center at preferred rates
  • Prescriptions available at cost
  • Select training programs and events
  • Free influenza vaccine in the Fall
  • Free meals and parking while volunteering

Follow these steps to start the community service volunteer process:

  • Call us at 419-383-6336 or email volunteerservices@utoledo.edu to request an application to become a volunteer.
  • The application packet will be sent to you and will include a training PowerPoint to review that will cover topics to complete in the packet. If you are under 18 there are specific places a parent or guardian must sign.
  • Once you complete the packet, please return it to volunteer services by email.
  • When your packet is approved, the Volunteer Services office will contact you with information on setting up an appointment with the Occupational Health nurse to verify that you have the needed immunizations to volunteer at UTMC as well as details regarding setting up your UTAD account, requesting your ID and parking (unless you are a current student), and taking your HIPPA certification.
  • After the packet and all approvals are received by Volunteer Services they will contact you to confirm your availability and schedule both your placement and start date.
Last Updated: 6/29/21