Patients and Guests

Directions and Maps Directions, maps, and hospital floor maps are available.

Complimentary Valet Parking Services
valet parking, located at the hospital main entrance, Emergency Department entrance, Ortho Center entrance and outpatient surgery center entrance, is available from 6 a.m. to 6 p.m., Monday through Friday at no charge. 

Self Parking
Guest and patient parking is available in Lot #40, located in front of the Mulford Library Building. Patient parking is available in Lot #41 located near the Heart and Vacular and Emergency entrance at the hospital. Special areas are marked for employees, visitors, handicapped vehicles or for emergency use. These restrictions have been made for the safety of all. Parking in restricted areas may result in a ticket and fine. Visiting Hours Visitors are welcome from 11 am to 8:30 pm with some exceptions. We encourage you to limit visitors to two per patient at one time.

Children ages 1-12 may visit parents or grandparents for 30 minutes, except in Intensive Care Units. Children under one year may visit only with special permission from a nursing director or attending physician.

All children should be free of signs and symptoms of contagious disease and must be under the supervision of an adult at all times when visiting all hospital areas, including clinics and surgery waiting rooms.

ALL INTENSIVE CARE UNITS Immediate family only, 24 hours a day - check with ICU desk for admittance.

COGHLIN REHABILITATION CENTER - UNIVERSITY MEDICAL CENTER 6TH FLOOR Weekdays 6:30 p.m. - 8:30 p.m. Saturdays, Sundays and Holidays 12 p.m. - 8:30 p.m.

CHILD PSYCHIATRIC UNITS - KOBACKER CENTER Limited hours with advance permission of the attending physician.

The Hotel at UTMC
The Hotel at The University of Toledo Medical Center offers overnight lodging and makes it easy for you, your family or friends to be close during a hospital stay. Families of patients are entitled to discounted room rates. Dial 419.381.6800, Ext. 722 for more information and to obtain special rates.

At The Hotel at The University of Toledo Medical Center a courtesy van is available to transport you to and from the hospitals or clinics. A tunnel system connects all the buildings on campus. Courtesy telephones are located in the hotel lobby and connect directly with University of Toledo Medical Center. Handicapped-equipped rooms are accessible and children stay free at The Hotel at The University of Toledo. Breakfast, lunch and dinner are available in the hotel’s restaurant and guests may use the University of Toledo Medical Center’s Henry L. Morse Center, which includes a running track and exercise equipment.

Make an Appointment - Clinics
You may make an appointment by calling 419.383.4000 or 800.321.8383

Insurance We Accept
Patients should always verify The University of Toledo Medical Center and physician participation with their health plan benefit package prior to receiving health care services.

Cafeteria
Our cafeteria is located on the first floor of the hospital. The cafeteria is open Monday-Friday from 7 am-7 pm, and Saturday and Sunday from 8 am-6:30 pm.

Gift Shop
The Gift Shop offers a wide array of candy, magazines, cards, balloons unique gifts, and collectibles. Our beautiful fresh flower arrangements are prepared by a local florist and are available in various price ranges. As an added feature to our guest, we accept telephone orders and are happy to deliver your order to our guests. If placing an order for fresh flowers, please note that they are not permitted per hospital policy in the Intensive Care Units.

Locations: We are located down the hall from the main lobby and next to the cafeteria.

Hours of Operations: Monday – Thursday 8:30 am to 7:30 pm

Friday - 8:30 am to 7:00 pm

Saturday – closed

Sunday - 11:00am to 4pm

Telephone Number: 419-383-3849

Phone and Internet Access
Phone services are located on each floor of the hospital. We have free, wireless Internet access that you can connect to. Pharmacy The outpatient pharmacy prepares and dispenses medications for patients, as well as students, employees and volunteers of The University of Toledo. The pharmacy is open from 9 a.m. to 6 p.m., Monday through Friday. Banking An ATM is located on the first floor of the hospital. Financial Assistance Financial counselors help arrange for payment plans and financial assistance for eligible patients and families. Pastoral Care: Pastoral Care is available by calling 419.383.3851. Not only are Pastoral Care clergy and/or trained volunteers available to you, but your own pastor is welcome to visit you at any time. Please let us know if we can help you with any of your spiritual needs.

Interpreter Services
Translators and hearing impaired services for patients and guests are available.